We couldn’t be happier with our dialer. You made the entire process educational and really helped us to understand the value of True First Hello Technology. We came off of a hosted predictive dialer solution and have been kicking ourselves for not doing this sooner. Our agent productivity is up 32%, while at the same time, our list usage has decreased by 30%.
Your installation and support team has been terrific, spending hours of their time helping us maximize the productivity of our new solution. This has been the best investment in our company so far.
What people are saying:
Thank you for taking the time to understand our marketing system. I'm glad we went with the 60 seat dialer! The technical support has been very helpful in getting set up too.
As a small business owner dependant upon outbound telemarketing, we have found that Contact Center Online and their product recommendation actually saved us money over a more popular brand name system when upgrading giving us productivity with less hassle on a daily basis.
Happy customer since 2005.
Order was delivered as promised, on time, and customer service was very helpful throughout the planning and installation of the system. Very easy to use, and amazingly expandable. Recommended to anyone serious about a predictive dialer system for their business.