Contact Center Online was founded for many reasons, the main premise however was to provide the most innovative call center software while being the most affordable at the same time. Another area of supreme interest was to be the first company on the market to provided a Non-Hosted call center software solution. We wanted to be able to allow the customer to control their enviornment when and how they need to instead of paying others to do it for them. This was something that was discussed time in and time out until all parties agreed that this could be done with every customer in mind. One of the main problems that Contact Center Online finds is that to boos the economy you have to make things affordable. Other companies in the market today are not providing affordability which is important.

There are seven members that sit on the corporate board with a combined 71 years of call center software and predictive dialer experience. Everyone who works for the company in some way has been involved in some area of call center software work at some time in their life.

Contact Center Online works globally as well with several affiliates such as Canada, The Phillipines, Russia, Germany, The U.K. and India to name a few. This is important to us to reach out and help as many companies in the call center software field as possible.